Update 2026 - still using TiTAN suspension, still very pleased with the services and charges, good quality and reasonable, especially consider it's robust resistance to damage.
What makes TiTAN so special? They custom make suspension to any vehicle and:
They are Malaysians, understanding the Malaysians driving habit, experience the Malaysia's inconsistent road quality, knows the Malaysian weather and finally proprietary design and manufacture absorbers for Malaysians.
TiTAN was first contacted by email and the response was normal. I explained my working schedule is six days a week and that I don’t have the luxury of time to visit them, so everything needed to be discussed by email. Once a conclusion was reached, I would go there. At the same time I gave them links to my Suspension Upgrade Journey.
Mr How (boss) {{{but left the company of the hands of the brother Richard HOW around late 2004}}} of TiTAN replied with a no‑nonsense remark and asked me to visit them — just for a talk. From his reply I sensed that he had seen my Suspension Upgrade Journey story and probably understood the misery I was going through.
This affected me and I immediately look for their address and maps on the internet of how to go. www.streetdirectory.com.sg
After the directions were found, I called Mr How +60193360421 {{{in future call Richard HOW +60133506561}}} immediately to express my interest to visit him but I finish work at 6:30pm which he would have left. Mr How assures me that he will wait for me to go see him. So the appointment is made for 7:30pm.
After I reached, we introduced each other and Richard (one of the most important person) ask me to pick a demo car to test. There was a CIVIC and CEFIRO. I op to take the CIVIC and was shock and amazed by it's performance and comfort.
I fell in love immediately and knew this is the solution I need.
My car was then risen for checking. TiTAN found out that at resting my front have resting and maximum stroke of 7.5cm which is OK, but the rear only have 0.5 cm of stroke EDIT supplemental missing info = the exhaust pipe was under axle hence limited the stroke, ignorance mistake??? no!!! just another unknowledgable consumer didn't get proper service from exhaust pipe shop EDIT end. Therefore do not use TRD 48531-TA491 it is simply wrong. No wonder the rear is always not touching the ground. :( can't believe found out so late. Well, that's also my fault, previously I added two very thick rubbers to off-set the rear height.
After the testing ride, Mr How invite me into the office lounge and fires away talking as if we were long lost old friends. He told me many things about their products, how they became to be, how they struggles, how foreign absorber parts does not withstand local conditions (weather and lousy roads). He also tells the story of his ups and down.
I think he talked for 90% of the time and I listen and absorb it all. It is a rare ........................... encounter.
The decision was made to let them settle my problems once and for all. I've got a spare front strut at home, which I'll bring tomorrow for them to start the modification preparation work.
The solution is said to be front coilover, while rear remains separate coil and telescopic absorber. The total cost is Ringgit Malaysia (RM) 2,800, as of writing now 2012 it's heard to be around RM3,400 or more ??? please check their latest website.
We eventually had dinner at 10:30pm and keep the conversation going and we have to part at 11:30pm and leave to rest for tomorrow's work. Thank you Mr How for buying the dinner.